Shipping Policy for Konahydration.com

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1. Shipping Methods and Costs

Konahydration.com offers the following shipping methods:

Shipping costs for your order will be calculated and displayed at checkout based on the shipping method selected, the weight and dimensions of your order, and the shipping destination.

We offer free standard shipping on orders over \[Amount]. This offer applies to.

2. Order Processing Time

All orders are typically processed within 1-2 business days of receipt. Orders placed after will be processed on the next business day. Please note that we do not process or ship orders on weekends or holidays.

During peak seasons or due to unforeseen circumstances, order processing times may be slightly longer. If there is a significant delay in processing your order, we will contact you via email or phone.

3. Estimated Delivery Times

The estimated delivery times provided above are based on business days and commence after your order has been shipped. Please note that these are estimates and actual delivery times may vary depending on the shipping carrier, weather conditions, and other factors beyond our control.

4. Shipping Restrictions and Destinations

We currently ship to addresses within the. We do not ship to P.O. boxes or APO/FPO addresses at this time.

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4.1 International Shipping

We offer international shipping to the following countries: [List of Countries].

Please note that international orders may be subject to customs duties, taxes, and import fees imposed by the destination country's regulations. These fees are the responsibility of the customer and are not included in the shipping costs charged by Konahydration.com. You may be required to pay these fees upon delivery of your order.

Estimated delivery times for international orders vary depending on the destination country and the shipping method selected. Please refer to the shipping options at checkout for estimated delivery times.

5. Handling of Lost or Damaged Packages

Konahydration.com is not liable for any products damaged or lost during shipping. If you receive your order damaged, please contact us immediately at or and also file a claim with the shipping carrier. Please retain all packaging materials and damaged goods as they may be required for the claim process.

If your package is lost in transit, please contact us, and we will assist you in filing a claim with the shipping carrier. We will work with you to find a resolution, which may include a replacement shipment or a refund, depending on the outcome of the investigation.

6. Local Pickup Options (if applicable)

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6.1 Local Pickup

We offer local pickup at our location:.

To arrange for local pickup, please select the "Local Pickup" option at checkout. Once your order is processed and ready for pickup (typically within 1-2 business days), we will notify you via email or phone with pickup instructions and available pickup times. Please bring a valid photo ID and your order confirmation email when you come to pick up your order.

7. Shipping Confirmation and Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. You can use this tracking number to monitor the progress of your shipment on the carrier's website. Please allow up to 24 hours for the tracking information to become available.

8. Incorrect Shipping Addresses and Refused Delivery

Please ensure that you provide an accurate and complete shipping address at checkout. We are not responsible for delays or delivery issues caused by incorrect shipping addresses. If a package is returned to us due to an incorrect address or if it is refused upon delivery, you will be responsible for any additional shipping charges to reship the order.

If you have any questions about our Shipping Policy, please contact us at or.